SMS / Text Messaging: How Guests Opt In
Last updated: October 26, 2026
This page describes the text messaging program run by KC Estate LLC, doing business as The Hickory Cottage, 6319 Marshall Foch Ste 840241, New Orleans, LA 70124.
Program summary
| Program name | The Hickory Cottage guest messages |
|---|---|
| Who sends the texts | KC Estate LLC, doing business as The Hickory Cottage |
| What the texts are for | Reservation-related guest messages only: confirmations, check-in details, checkout reminders, and replies to guest questions. No marketing or promotional messages. |
| Message frequency | About 3 to 8 messages per stay |
| Cost | Msg & data rates may apply |
| Opt out | Reply STOP at any time |
| Help | Reply HELP, or email [email protected] |
| Data sharing | Mobile numbers and opt-in consent are never sold or shared with third parties for marketing or promotional purposes. |
How guests opt in
1. Website request form. On the Request your dates form, a guest enters an optional phone number and may check an optional box. The box is unchecked by default, and the form can be submitted without it. The box says:
I agree to receive text messages from KC Estate LLC, doing business as The Hickory Cottage, at the phone number above about my reservation request or stay (such as confirmations, check-in details and stay-related questions). About 3 to 8 messages per stay. No marketing. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is optional and is not required to submit this form or book. See our Privacy Policy, Terms and SMS details.
When a guest checks the box, we record the consent wording, the phone number, and the date and time, and we send one confirmation text.
2. Guest texts us first. If a guest sends a text to the cottage's messaging number first, we reply only to that guest, only about their reservation or question.
We do not buy, rent or collect phone numbers from lists. Consent is not a condition of booking or of any purchase.
Sample messages
- Opt-in confirmation: The Hickory Cottage (KC Estate LLC): You're signed up for reservation and stay texts. About 3-8 msgs per stay. Msg & data rates may apply. Reply STOP to opt out, HELP for help.
- Request received: The Hickory Cottage: Hi {name}, thanks for your request for {dates}. We'll reply by email or text shortly. Reply STOP to opt out.
- Arrival: The Hickory Cottage: Hi {name}, your stay in Old Town Bay St. Louis begins {date}. Your self check-in details are in your booking message. Reply STOP to opt out.
- Checkout reminder: The Hickory Cottage: Reminder: checkout is at 11 AM on {date}. Thanks for staying with us! Reply STOP to opt out.
Keywords
- STOP (also STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT): unsubscribes you. You receive one confirmation and no further texts.
- START (or UNSTOP): resubscribes you.
- HELP: replies with our contact information.
Sample reply to STOP: The Hickory Cottage: You've been unsubscribed and won't receive more texts. Reply START to resubscribe.
Sample reply to HELP: The Hickory Cottage (KC Estate LLC): For help, email [email protected]. About 3-8 msgs per stay. Msg & data rates may apply. Reply STOP to opt out.
More information
See our Privacy Policy and Terms & Conditions. Questions: [email protected].